For CalPlanning technical troubleshooting, please contact the CSS IT Help Desk
| Submit a ticket |
https://berkeley.service-now.com/ess/create_incident Enter CalPlanning as the Affected Service |
| Phone | (510) 664-9000 option 1 (for IT), then 2 (for CalPlanning) |
| calplanhelp@berkeley.edu( | |
CalPlanning Outage Notifications will be on the Home Page
We will update the CalPlanning home page when we become aware of an outage. Keep in mind that it may take some time for an outage reported to the Help Desk to be escalated to the technical team, verified, and noted on the home page.
Requesting new Chart1 members to plan in CalPlan/HCP
To have Chart1s added to CalPlan/HCP for planning,submit a Help Desk Ticket
by the "Cut-Off: Review and Post All Online Financial Journals and Temporary Budget Journals"
date listed on theMonthly Close Schedule.
They will be added on the "Final Month-End Actuals Data in CalPlanning Planning Application" date on the schedule.